Information and Communication Technology 0417/11 May/June 2021: question paper and mark scheme
Cambridge IGCSE Information and Communication Technology (0417), Paper 1 Written, May/June 2021. Read both free below, or download them. Done the paper? Get it marked by AI against this mark scheme.
Tick (✓) whether the following are examples of personal data.
Yes No
(✓) (✓)
Full name
Capital of England
Gender
Number of flowers in a garden
[2]
Mark scheme
1 2
yes no
Full name
Capital of England
Gender
Number of flowers in a garden
2 marks for 4 correct ticks
1 mark for 2 or 3 correct ticks
0 marks for 0 or 1 tick
Circle two input devices that could be used in a smartphone.
HDD magnetic stripe reader microphone mouse
remote control speaker touchpad touch screen
[2]
Describe four characteristics of a tablet computer.
1 ……
2 ……
3 ……
4 ……
[4]
Mark scheme
3 Four from: 4
Screens tend to be anti-glare
Uses touch screen
Front and back facing cameras are included
Has a built in battery
Lightweight
Uses Bluetooth/WiFi/3G/4G/5G
Uses solid state memory
Uses an onscreen keyboard
Portable
Small footprint
Many banks have reduced the number of staff in their branches and replaced them with automatic teller machines (ATMs). These ATMs, which can be located within the bank, can be used by customers to deposit and withdraw money from their bank accounts.
(a) ATMs can be used to deposit cheques.
Describe the computer processing involved in depositing a cheque at an ATM.
…… [6]
(b) Customers can visit these banks or use internet banking.
Discuss the advantages and disadvantages to a customer of visiting the bank rather than using internet banking.
…… [6]
Mark scheme
4(a) Six from: 6
Customer is asked to enter their debit card in the ATM
Customer’s bank computer is contacted
The card details are searched in the bank database
Card is checked to see if valid/in date/stolen
Customer is asked to enter their PIN
PIN is compared to the PIN stored on the chip
Customer is asked to deposit cheque
The system checks whether the cheque is valid
The cheque is scanned/read by the ATM
Amount is scanned
Bank account is checked for sufficient funds
The image of the scan is saved
The customer is asked to select the account to deposit money
Money is deducted from the bank of the cheque
Money is added to the account of the payee
A receipt is sent to the printer at the ATM
4(b) Six from: 6
Advantages
Retention of banks therefore all customers could use them
Easier for customers to speak to a member of the banking staff
Customers do not have to purchase expensive computer equipment
Safer than carrying out transactions over the internet
Can withdraw cash
Do not need the internet
Disadvantages
Have to pay to travel to the bank to use the service
Customers could waste time standing in queues/travelling to the bank
More difficult for people who have a condition which affects their mobility
Smaller customer base as it is local
Potential for physical robberies
Cannot keep track of the accounts as easily
Not 24/7
To gain full marks there needs to be advantages and disadvantages
Tawara school has a shop that sells items needed by pupils in school. Part of a spreadsheet with details of the items is shown.
(a) Write down the number of rows that are shown in the spreadsheet that contain text.
…… [1]
(b) Write down the number of columns that are shown in the spreadsheet that contain text.
…… [1]
(c) Tax is paid on certain items sold in the shop. The tax rate that has to be paid is 20% of the selling price. If tax is to be paid on an item, then ‘Y’ is placed underneath the Tax heading.
The formula in I4 is: IF(F4=''Y'',($I$1*D4*G4),'''')
Explain, in detail, what the formula does.
…… [5]
(d) Explain the steps that need to be taken to display cell H4 as US dollars.
…… [2]
Mark scheme
5(a) 6 rows 1
5(b) 8 columns 1
5(c) Five from: 5
If Tax is payable then//If F4 is equal to "Y" then
If true the tax is paid
Multiply the rate of tax/I1 …
… by the selling price/D4
… by the amount sold/G4
If Tax is not payable//If F4 <>"Y"//Else//Otherwise …
… then display a blank
… the tax is not paid
5(d) Two from: 2
Highlight/select cell H4
Select format cells
Select currency/accounting
Select dollar/USD icon
You have been asked by the secretary of a soccer club to create a website to publicise its results, fixtures and other events.
When the website has been created it has to be published on the internet. You plan to upload it onto the internet using FTP.
(a) Explain what is meant by FTP.
…… [2]
(b) Explain how to upload and publish the content of a website using FTP.
…… [4]
(c) Before the website is published it needs to be tested.
Write down three different features of the web pages that could be tested. For each feature, describe the method you would use to carry out the test.
Feature 1……
Method……
Feature 2……
Method……
Feature 3……
Method……
[6]
Mark scheme
6(a) Two from: 2
File transfer protocol
Network protocol
Used for transferring files from one computer to another
6(b) Four from: 4
Download the FTP client program
Connect to the FTP server ...
... using the FTP client program
Login to the server ...
... using FTP username and password
Locate the files on your computer
Click upload button on FTP client program
Upload the files to the folder/web hosting space
6(c) Matched pairs – 1 mark for the feature and 1 mark for the method 6
Hyperlinks
Click each hyperlink to see that it takes the user to the correct web page/part
of the web page/website
Form buttons/icons
Click to see that they carry out the correct task
Text
Use spellchecker/grammar checker/proofread text to check it makes sense
Images
Check the images are not pixelated/correct size/correct image
Videos
Check the videos run correctly/correct video
Sound
Check the sound file runs correctly/correct sound file linked
A systems analyst has created a new computer system to keep records in a medical centre. She has created a relational database to store the medical records of patients.
The database uses primary and foreign keys.
(a) Describe what is meant by a relational database.
…… [3]
(b) Explain the difference between a primary key and a foreign key.
…… [4]
(c) A dentist works at the medical centre. The dentist stores the medical records of his patients.
Describe four other uses of the database software that the dentist can use to help him in his work.
1……
2……
3……
4……
[4]
(d) The data stored on the computer system needs to be protected from unauthorised access.
Discuss the effectiveness of different methods of increasing security of this data.
…… [8]
Mark scheme
7(a) Three from: 3
Contains more than one table
Tables are linked
It uses relationships
Removes redundancy of data
Saves storage space
7(b) Four from: 4
Primary key holds unique data
Primary key identifies the record
Primary key can be automatically indexed
Each table has one primary key whereas a table can contain a number of
foreign keys
Foreign key is used to link with the primary key of another table
7(c) Four from: 4
Searches/queries can be used to search details of patients
Reports can be created about treatment carried out
Formulas can be created to calculate the cost of treatment
Charts can be created showing missed appointments by patients
Images are stored of the x-rays to identify the patient/determine treatment
Mail merge appointments that have been missed
Any other appropriate use plus explanation
7(d) Eight from: 8
Factors increasing effectiveness
Strong passwords are difficult to crack
Biometric passwords are harder to crack
Regularly changing passwords increases security
Use of two-factor authentication
Using different passwords for parts of the computer system makes it more
difficult to gain access to the full system
Firewall required to stop attacks from computers
Firewall stops fraudulent sites attacking the computer
Anti-spyware stops passwords being seen when typed in
Factors reducing effectiveness
Too complex a password can be easily forgotten
Passworded files may not be backed up
Using a number of different passwords can become cumbersome
Regularly changing passwords means that passwords may be forgotten
May be difficult to choose unique password if it is changed every few weeks
Passwords may become more easy to guess if regularly changed
Hackers can breach most passwords
The firewall can affect the operation of the computer and stop some uploads
The firewall may need to be shut down at times to upload files therefore
making computer unsafe
Some legitimate software can be blocked by the firewall
To gain full marks both sides of the discussion are needed
Compare and contrast the features of a switch and a hub.
…… [6]
Mark scheme
8 Six from: 6
Comparison
Both are network devices
Both are hardware devices
Both have computers and devices connected to them
Both send data to devices//Both are communication devices
Contrast
In a hub data packets/data are broadcast to every device connected to it
A hub is less secure than a switch in distributing data
Switch checks the data packet
Switch sends to an appropriate device
To gain full marks both contrast and comparison is needed
A company operates from 08:00 to 19:00, Monday to Friday. Full-time employees work a 40-hour week, starting at 09:00 and finishing work at 17:00.
For each of the times worked by an employee, write down the most appropriate working pattern.
(a) An employee works from 09:00 to 13:00, Monday to Friday.
…… [1]
(b) An employee works from 09:00 to 19:00, Monday to Thursday.
…… [1]
(c) The work of two employees combined is a 40-hour week; each work for two full days and a half day.
…… [1]
(d) An employee works a full 8-hour day but has negotiated with his employer to complete this at some point between 08:00 and 19:00, each day.
…… [1]
Mark scheme
9(a) Part time 1
9(b) Compressed hours 1
9(c) Job sharing 1
9(d) Flexible hours 1
Tick (✓) the most appropriate method of implementation to match the statements below.
Direct Parallel Pilot
(✓) (✓) (✓)
All of the benefits are immediate.
If the new system fails the whole of the old system is still operational.
This is the cheapest implementation method.
The system is implemented in one branch of the company.
[4]
Mark scheme
10 4
Direct Parallel Pilot
All of the benefits are immediate.
If the new system fails the whole of the
old system is still operational.
This is the cheapest implementation
method.
The system is implemented in one
branch of the company.
Data stored on a computer system is at risk of being hacked.
(a) Explain what is meant by the term hacking. Include in your answer two examples of the effects this can have on the computer system.
…… [3]
(b) Describe three measures that could be taken to protect the data from being hacked.
1……
2……
3……
[3]
Mark scheme
11(a) Gaining unauthorised access to a computer system – 1 mark 3
Two from:
Examples
Can lead to the identity theft of data
Can lead to the misuse of/access to personal data
Data can be deleted
Data can be changed
Data can be corrupted
Place malicious files/software
11(b) Three from: 3
Use of firewalls to block unauthorised computer systems
Use of passwords
Use of intrusion detection software/anti-spyware
Use two-factor authentication
Switch off WiFi/computer when not in use
An image has been changed in a number of different ways.
Original image
For each of the following images describe the software editing technique used in order to produce the edited images shown from the original image.
Edited images
A B C D
A ……
B ……
C ……
D ……
[4]
Mark scheme
12 A - Resize the image maintaining aspect ratio 4
B - Rotate the image 90 degrees anti clockwise/counter clockwise//270
degrees clockwise
C - Reflect the image in the Y axis
D - Brightness adjusted
RockIT Airlines representatives use a computer booking system to book flights for customers.
A representative from the airline types in the customer reference number, the number of passengers, departure time, departure date, departure airport and the destination airport.
A customer is planning to take a flight from London Heathrow Airport. The representative types in a code LHR for London Heathrow Airport. One of the reasons for using a code for the airport is to improve data accuracy.
(a) Describe two other advantages of using a code rather than typing out the full name.
1……
2……
[2]
(b) Describe the importance of data accuracy when making a booking.
…… [2]
(c) Describe the processing and outputs involved in making the booking.
…… [6]
Question 14 starts on page 16.
Mark scheme
13(a) Two from: 2
Uses up less memory in the computer
Quicker to enter the data
Quicker to search for data
13(b) Two from: 2
If the data is typed in incorrectly then the booking may be rejected
If an incorrect airport code is used they may fly to the wrong airport//May miss
the flight
If the customer reference number is typed in incorrectly then the booking may
be assigned to the wrong person
If the number of passengers is incorrectly entered then number of seats will
be wrong/overbooked
So that the wrong booking is not made
13(c) Six from: 6
Display flights available
Booking database is searched for the customer reference number
Matching record is retrieved
Details of the customer are displayed on the screen
Booking database is searched for matching departure airport
Booking database is searched for matching destination airport
If flight correct, date/time found
Search if seats/tickets/flight available
If unavailable error message output
Outputs the price
If seats available, flags seat as booked
If not booked then flag removed
Reduces number of seats/tickets available by number booked
E-ticket/ticket details are output
E-ticket/ticket details sent to customer
Receipt is printed//Verification email sent
A road through a village has a speed limit of 45 kilometres per hour. The police are checking and recording the speed of vehicles passing through the village using measuring hardware and software, so they can produce a report of their findings.
(a) Explain the difference between measurement and control when using microprocessors.
…… [2]
(b) Describe the role of the microprocessor in this scenario.
…… [4]
Mark scheme
14(a) Measurement is the monitoring/recording of physical variables without the 2
microprocessor taking action
Control is when the microprocessor takes action depending on sensor
readings
14(b) Four from: 4
Microprocessor reads the data
Data/Speed limit is stored in the computer
Divides the distance travelled by time taken between the readings
The speed of the vehicle is then compared to the speed limit of the road
The speed is recorded
It sends the data for later processing
Graphs are automatically produced of the number of cars speeding
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On this page, free: the mark scheme for IGCSE Information and Communication Technology 0417/11, May/June 2021 (0417_s21_ms_11), and the question paper (0417_s21_qp_11), to read or download, with each question's marking points written out underneath.
How many marks is 0417/11 out of?+
Information and Communication Technology 0417/11 for May/June 2021 is out of 100 marks, with 2 hours to answer it.
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Yes. Upload your answers to 0417/11/M/J/21 as a PDF or photos, and CIE Buddy marks every question against this paper's official mark scheme, using Cambridge's marking rules. You get your score, each lost mark explained on your own script, and the topics to revise. It's a guide, not an official Cambridge grade.